PRIVACY POLICY

Privacy Policy Regarding Collection and Use of Personal Information

This Privacy Policy statement was last updated on March 19th, 2015.

TELEMAQUE SAS values your trust and is committed to the responsible management, use and protection of personal information. This Privacy Policy describes how TELEMAQUE SAS collects and uses the personal information you provide on our websites and smartphone applications (collectively the “Site”) and explains our online information collection and use practices. It also explains the choices you can make about the way we use and share such information. Please take the time to read and understand this policy so that you can understand how we use your personal information.

FOR ENTERTAINMENT ONLY

THIS SERVICE IS FOR ENTERTAINMENT PURPOSES ONLY. YOU MUST BE OF LEGAL AGE (I.E., AGE OF MAJORITY IN ACCORDANCE TO THE LAW IN YOUR JURISDICTION – IN MOST CASES 18) TO USE THIS SITE AND/OR ANY SERVICE RELATED TO THE SITE. ALL CREDIT CARD PURCHASES MUST BE MADE BY THE CARDHOLDER. AT TELEMAQUE SAS WE WANT YOU TO ENJOY AND BENEFIT FROM YOUR READING. OUR PSYCHIC READERS MAKE EVERY EFFORT TO PROVIDE YOU WITH ADVICE. HOWEVER, THIS INFORMATION SHOULD NOT BE USED IN PLACE OF ANY RECOMMENDATIONS BY MEDICAL, LEGAL, OR FINANCIAL PROFESSIONALS OR OTHER PROFESSIONAL COUNSELORS. IT IS YOUR RESPONSIBILITY TO EVALUATE ANY INFORMATION, OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH TELEMAQUE SAS.

The Information We Collect

With the wide range of services available, you can do a variety of things! You may be able to talk to a psychic either through an online chat and/or over the telephone, enter contests, participate in surveys, subscribe to a service (like our horoscopes), take quizzes, post to message boards, or participate in a chat room. The types of personally identifiable information (i.e. information that can directly identify you or indicate where you might be contacted) that may be collected on these pages includes: name, address, age, date of birth, sex, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various services.

We also may collect certain non-personally identifiable information (i.e. generic information that does not identify you personally) when you visit any of our Site’s pages such as the type of browser you are using (e.g., Internet Explorer, Safari, Firefox), your IP address, the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider.

How We Use the Information

We will use the personal information you provide online only for the purpose(s) you have submitted. Examples of using your personal information for the purpose(s) submitted include if you sign up for horoscopes, we will send an e-mail with your horoscope for the day or, if you have won a contest, we will send you an email notification that you have won, if you enter your information to chat online with a psychic reader, we will connect you with a psychic reader, if you provide your credit card information, we will use it to process the payment for your purchase. In addition, we may send you an e-mail offering products or services which we think you may be interested in or to ask you to participate in a survey. If you want us to stop using the personal information you provided in these ways, please contact us at contact@easy-psychics.com.

Protecting Your Credit Card information

The credit card information provided by you to TELEMAQUE SAS will be stored in a confidential manner and complies with the PCI Data Security Standard (PCI DSS) which are technical and operational requirements set by the PCI Security Standards Council (PCI SSC) to protect cardholder data. Our team members may access such information only when there is an appropriate business reason to do so.

How We Share Your Personal Information

We will share your personal information with third parties only in the ways that are described in this Privacy Policy. Our operations and maintenance contractors sometimes have limited access to your personally identifiable information in the course of providing products or services. These contractors include vendors and suppliers that provide us various products and services, including, but not limited to, credit card processing, e-mail distribution technology, live operator services, and/or content for the operation and maintenance of our Sites. We do not sell your personal information to third parties. We will not share the personal information you provide except:

(a) if it is for the purpose(s) you provided it; (b) with your consent; (c) as may be required by law or as we think necessary to protect our company or others from injury (for example, in response to a court order or subpoena, in response to a law enforcement agency request, when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another, or when we believe that someone has violated Terms of Use; (d) with other persons or companies with whom we contract to carry out internal Site operations or our business activities (for example, third party contractors – see below); and/or (e) notifying you when we make changes to one of our subscriber agreements or this policy.

As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). The personal information you provide is considered a company asset and may be included among transferred assets if TELEMAQUE SAS any or all of its subsidiaries or affiliates, or any of their assets, is ever acquired by a third party.

Our Psychic Readers/Your Privacy

Note that all of our psychic readers are trained, managed and monitored directly by TELEMAQUE SAS. We contractually require that our psychic readers protect the privacy of your personal information consistent with this Privacy Policy and not use or disclose your personal information for any purpose other than providing you with the services you request through the Site or by telephone. You should also take care to protect your personal information and privacy. There is no reason that you should provide any of our psychic readers with personal contact information, specific financial information including but not limited to account numbers, or other confidential information related to your identity. It is a violation of our Terms of Use for you to be in direct contact with any of our psychic readers outside the online service – if you do so, TELEMAQUE SAS bears no liability for any resulting actions resulting from the wrongful use or distribution of your information.

How You Can Access or Correct Your Personal Information

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or remove it by making the change on our member account page or by emailing our Customer Support at contact@easy-psychics.com. We will respond to your request within thirty (30) days. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.

If you wish to subscribe to our newsletters or other periodic emails such as daily horoscopes, we will use your name and email address to send the emails to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, contact@easy-psychics.com. You can view or change your subscription preferences at any time.

Retention of Your Data

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Security

TELEMAQUE SAS is committed to handling your customer information with high standards of information security. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Cookies (see Cookies Policy below)

To enhance your online experience with us, many of our Site’s pages use “cookies.” Cookies are text files placed on your hard disk by our Site server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies as a convenience feature to save you time, to understand how our Site is used, and to improve the content and offerings on our Site. For example, we may use cookies to personalize your experience at our Site pages or recall your specific information on subsequent visits (e.g. to recognize you by name when you return to our Site). You can opt to have your browser reject cookies without any effect on your use of our Site. If you do that, you may need to re-register with us every time you visit our Site in order to participate in certain promotions. You should also know that companies that advertise on our Site (and their agents) might use their own cookies. This policy does not cover how these companies use their cookies.

Discussions and Community Tools; Blog

Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at contact@easy-psychics.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Links to 3rd Party Sites

Our Site includes links to other websites whose privacy practices may differ from those of TELEMAQUE SAS. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Social Media Widgets

Pages on our Site may include social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our Site. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Special Note for Parents

This Site is not intended for use by children under the age of 18. TELEMAQUE SAS does not knowingly collect or store personally identifiable information from children under the age of 18. If you have concerns about this Site or its services, wish to find out if your child is a member or has registered for one our services, or wish to cancel your child’s membership, please contact us at contact@easy-psychics.com.

Material Changes

Our business needs may change from time to time and we reserve the right to make changes to our Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If intended uses differ from this Policy, we will seek to obtain your consent at the place where the information is collected either by an “opt-in” or “opt-out” method, or by other means (such as sending to you an e-mail).

How to Contact Us

If you have any questions or concerns about this privacy policy you may e-mail contact@easy-psychics.com or write to the following address:

TELEMAQUE SAS

Easy-Psychics.com

Les Espaces de Sophia – Bâtiment E

80 routes des Lucioles

BP 40139

06903 Sophia Antipolis CEDEX – FRANCE

Cookies Policy

This Cookies Policy statement was last updated on March 19th, 2015.

This Cookies Policy applies to this website, all branded pages on third party platforms (such as Facebook or YouTube) and applications accessed or used through such websites or third party platforms (collectively the “Site”), which are operated by or on behalf of TELEMAQUE SAS (“we”, “us”, “our”).

BY USING OUR SITES YOU ARE CONSENTING TO OUR USE OF COOKIES IN ACCORDANCE WITH THIS COOKIES POLICY.

1. WHAT IS A COOKIE?

A cookie is a small text file stored by your web browser on your computer or mobile device. Some cookies are essential for our Sites to work and help us provide you with relevant information. They also allow us to recognize your computer (but not specifically who is using it) when you access our Sites and to improve the usability and performance of our Sites.

2. WHAT DO WE USE COOKIES FOR?

We use cookies to make our Sites easier to use and to better tailor the online experience to your interests and needs. Cookies may also be used to help speed up your future activities and experiences on our Sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our Sites and to help us improve their structure and content. We cannot identify you personally from this information.

We use the following cookies:

– Strictly necessary cookies. These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites or use our shopping basket services.

– Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using it. This helps us to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily.

– Functionality cookies. These are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

– Targeting cookies. These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We may use this information to make our Sites more relevant to your interests.

3. DO WE USE THIRD PARTY COOKIES?

The only third party cookies which may be used on our Sites are those that track user interaction with our Sites in order for us to monitor traffic levels, user interaction and goal conversion. These cookies are used purely to help us improve the service we offer to our visitors and the information collected cannot and will not be used to identify individuals.

4. TURNING OFF AND DELETING COOKIES

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If you select this setting you may be unable to access certain parts of our Sites. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access our Sites. If you use different devices to view and access our Sites (for example, your computer, smart phone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

If you disable the cookies that we use this may impact your experience while on our Sites.

5. MORE INFORMATION

For more detailed information about cookies please visit www.allaboutcookies.org which provides guidance on how to control cookies.

6. CHANGES TO THIS POLICY

We may revise this Cookie Policy from time to time. Any changes we may make to our Cookie Policy in the future will be posted on this page.

7. CONTACT US

Questions, comments and requests regarding this Cookie Policy are welcomed. Please contact us at contact@easy-psychics.com.